Resort Sales Manager
Virginia | Mountain Resort
Schloss & Associates is seeking a dynamic, experienced hospitality Sales Manager with marketing to join our team for a unique, and rapidly growing mountain resort in Virginia. Golf, outdoor sporting, and marketing experience are advantages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The ability to generate revenue: conduct prospecting sales calls; follow-up on leads and referrals; maintain regular contact with key contacts, group targets, agents, etc.
Follow best practices to ensure resort is meeting REVPAR and revenue goals
Book new business through proactive solicitation, in-person appointments and attend industry trade shows / events as a representative of the resort
Participate in community organizations/events, i.e., CVB, Chamber, Association…
Leverage resort’s memberships in various marketing and hospitality organizations
Manage property site tours
Work closely and effectively with all departments directly serving group clientele
Maintain a familiarization with competition in the marketplace
Knowledge of SMS and Delphi systems required / input and create all sales documents and records for clients, inquiries, proposals, bookings, contracts, correspondence and reports
Maintain accurate account files and records of all customer contacts Prepare daily sales reports detailing all sales activity and month end recap of sales efforts
Coordinate and execute sales initiatives and blitzes
Assist senior management with producing and executing annual sales and marketing plans
Assist DOSM with Group Marketing efforts as needed – promotions, collateral, social media, advertising, and emails.
Assist with ensuring all sales collateral is current, accurate and portrays a professional image Respond to additional sales-related needs at the direction of the DOSM
Able to maintain dialogue and a cooperative working relationship with other departments
Ability to assist Conference Service Manager with Group Event as needed – may require evenings and some weekends
REQUIREMENTS
5 + years prior hotel/resort sales experience with some group sales marketing experience with a proven track record of accomplishment
Strong interpersonal and communication skills
Able to work both independently and as a part of a team
Must be able to travel for sales events
Self-motivated with a high degree of initiative
Intermediate word processing and database skills
Strong guest service ethic
Possession of a valid driver’s license
